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Subase Pearl Harbor Det 716 

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Because summer is peak moving season, it's a good time for a reminder to keep your address and direct deposit information up-to-date and accurate using myPay.

If you switch banks or your account number changes due to a bank merger, please be sure to enter your new bank information in myPay. Forgetting to do so may cause a delay or a misrouted payment.

Updating your address in myPay is also critical, even though you're enrolled in direct deposit. DFAS uses your mailing address to send you letters regarding your account, forms and other important announcements.

HOW TO CHANGE YOUR DIRECT DEPOSIT BANK INFORMATION

1. Have the following information on hand: bank routing number, account number and type of account (checking or savings).

2. Go to https://mypay.dfas.mil/ and log into your account.

3. Agree to the terms of the User Agreement.

4. On the Main Menu page, click the "Direct Deposit" link.

5. Enter your bank routing number, account number and the account type (checking or savings).

6. Click "Accept/Submit."

7. Confirm that the information you entered is correct before exiting or returning to the Main Menu.

If you can't remember your Login ID or Password, click "Forgot Your Login ID" or "Forgot or Need a Password."

It will take three to five business days for your enrollment to appear in myPay. To look for the change, log into myPay and select "Direct Deposit" on the Main Menu.

If you sign up before July 13, your August 1 payment will be direct deposited into your bank account. If you enroll after July 13, the change will likely be applied to a future payment.

HOW TO CHANGE YOUR ADDRESS

1. Go to https://mypay.dfas.mil/ and log in to your account.

2. Agree to the terms of the User Agreement.

3. On the Main Menu Page, click the "Correspondence Address" link.

4. Enter the correct address.

5. Save your changes.

6. Confirm that the information you entered is correct before exiting or returning to the Main Menu.

It will take three to five business days for your address change to appear in myPay. To look for the change, log into myPay and select "Correspondence Address" on the Main Menu.

For more information about myPay, please contact the Customer Support Unit toll-free at 1-888-DFAS411 or 1-888-332-7411, Commercial 216-522-5096, or DSN 580-5096, 7:00 a.m. - 6:30 p.m. Eastern time. Option 5 is for myPay questions.

http://www.dfas.mil/dfas/retiredmilitary.html

 

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